gpexe

support

ready to support

As a gpexe teammate, you’ll always find someone ready to support you. Find out all the advantages dedicated to you.

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Easy setup

We will immediately place you in a condition to take full advantage of the system, right from day one, training you directly on both the use of the instruments and on the data interpretation. 

Be independent

You can also independently broaden your knowledge, from both an operative and scientific point of view, through our tutorials and first-use guides available on the web app. For any customised or general communication, you will be notified via pop-ups on the web app.

Tech support in 4 hours

Getting in touch with us is always quick and easy: through a dedicated web form, you can open a support ticket. Email/remote technical support is provided within 4 working hours. 

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Your feedback counts

Your feedback allows us to constantly improve our web app and smoothen your workflow. The software and the firmware will be automatically updated to the latest releases on a regular basis. 

Free Replacement in 2 days

Rest assured that if you need to replace hardware components under warranty, we will ship a free replacement within 2 working days and organize the collection of the component requiring replacement, so that you don’t waste any precious time.

Join our webinars

We grow and learn together with our clients, matching theory and experiences on the field at the top levels, thanks to regular events, webinars and dedicated cocktails

training & support

advice

tailored scientific training and data analysis support

Gpexe advice is a custom service provided through remote and/or on-site sessions, to a single user, to a staff or a group of people. For example, it may include a workshop for a sports association to talk in detail about a specific topic or it may consist of a series of scheduled remote meetings with a team’s technical staff to analyse together their gpexe data. It is not limited to gpexe customers.
Find out all the areas of research that our staff of physiologists led by Cristian Osgnach can support you with.

Prof. Cristian Osgnach
Cristian Osgnach is a fitness coach, with a strong passion for team sports and technology, starting from a very young age. Together with Prof. di Prampero, he was the first to realise that analysing the energetics of accelerated running would have been very valuable for a better understanding of athletic performance in team sports. He has long been a physiologist of the Italian National Football Team and is constantly dedicated to research and dissemination of scientific knowledge on football.

THEORETICAL Training

Some examples of topics for the theoretical training are: energetic demands in soccer; from the satellites to the data: what’s inside the black-box; individual profile of the professional soccer player; training load using the metabolic approach; training load using the mechanical approach; optimizing the use of the collected data; GPS validations: our experience and other studies; other tools to estimate the training load; 
functional evaluation and GPS.

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DATA ANALYSIS

The client can share the gpexe data with our experts through the web application, to arrive at the final analysis side by side. As an example, it is possible, for each player, to: analyse trends about specific parameters throughout the period considered (week by week, month by month, etc.); analyse training data in the light of individual physical fitness level assessed via the functional tests carried out during the season; compare training and official match data.  

TESTING

The assessment of the athletes’ fitness level covers three different areas: endurance, to identify the critical metabolic power of the aerobic system (VO2max) and the behaviour during specific endurance activities; speed, to obtain the individual force-velocity-power (FVP) profile of each player, thus allowing the coach to identify the maximal horizontal force, the maximal velocity, as well as the capacity to use the available power to accelerate the body mass in the forward direction more effectively; strength, vertical and/or horizontal force to identify the individual load-velocity-power profile in the exercises with overloads (or pullings).